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Shipping Times

+FAQ

  • Shipping Times
  • Common Questions
  • Warranty + Returns
  • Privacy Policy
  • Terms of Use

Shipping Prices

Shipping prices are calculated during the checkout and are based on the weight of your order and your country. You can calculate your shipping before you purchase.

Shipping Times

Zone Est. Shipping Fee
(Per Tricycle)
Shipping Times
Australia
$20 5-7 business days
New Zealand
$20
3-4 business days
South Pacific
TBC
Coming soon
Asia
TBC
Coming soon
UK & Europe
TBC
Coming soon
North America
TBC
Coming soon

Delivery Dates

Note that all the delivery dates and estimates are counted from the time your order leaves our premises. We aim to fulfil your order within 24 hours of receiving your order to ensure the most timely delivery of your purchases, but because we do not control all parts of the delivery chain we are unable to guarantee that your order will always reach you at the estimated time, and thus delivery to some parts of the world, on occasion, may experience slight delays. Deliveries to areas outside major cities may experience delays, as will deliveries during public holidays. 

Deliveries take place between 9am and 4pm Mondays to Fridays. For security reasons, we recommend that you be available at your premises to receive your order on the day of scheduled delivery.

Tracking Numbers

When your order is dispatched you will receive an email with your order tracking information Once you have received your tracking number you can 
track your order here
. 

Customs and Taxes

Individual countries have various laws for importation of medicines, therefore it is your responsibility to check your country's legislation for any items prohibited by any law, regulation or statute of any country or state to, or through which the items may be shipped.

Bentley Babies cannot accept any liability or make compensation payments for loss, damage, delayed delivery or parcels halted by customs. From time to time shipments are held by customs and subject to inspection fees – Bentley Babies is not liable for these fees.

If for any reason your International order is not allowed into your country and Customs returns it to us, then once we have received the parcel, we will refund your order - excluding the original shipping fee. The parcel must be back at our premises physically before your refund will be processed. Our Customer Services team will contact you when your order arrives back safely.

If you have any further questions, don't hesitate to 
contact us
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